Communication in Business Negotiations

Click here to register | Download calendar  

This seminar is designed to equip participants with negotiation skills as well as the strategies for deploying these skills in an effective manner in order to achieve the desirable win-win solution in real life situations and add value to business.

Negotiations occur virtually in all human communicative contexts including the world of business. The old concept of negotiation was to win at all costs;winner takes all, with undesirable consequences.
In addition, the seminar will address several traits of negotiation as well as key psychological, socio-political and economic factors likely to be at play in negotiations. The invariable element on which the success or failure depends is largely on communication.  To negotiate, in essence, is to communicate.

Main objective
Participants will learn how to use certain communicative tools to ensure the desirable solution in every form of business negotiation.

Modules

  • The business deal
  • Understanding the negotiating parties
  • Communication in negotiation
  • Economics of negotiation (win-win option)
  • Business and professional ethics in Negotiations
  • Psychological elements in negotiations
  • Elements of alternative dispute resolution (ADR)


Teaching Method

Case studies

Lecture

Role play

For Whom:

Marketing, logistics, procurements, protocol s, purchasing, operations/general, business developments,client services, relationship management, accounts managers in advertising agencies, executives and managers, human resources, labour union leaders, training and development, employee relations  managers as well as others whose role involve negotiations.


Date

8 - 10 August 2011

Fee

N105,000.00 per participant
(Fee covers all course materials, tea and lunch)

Venue
School of Media and Communication
Pan-African University,
2, Ahmed Onibudo Street, Victoria Island Campus,
Lagos.

Enquiries
Call Doris on 08058127207, 01-8967462 or Juliet on 08066385629

Click here to register | Download calendar